Location: United Kingdom - Nationality: United Kingdom
Male, 43 Age
Currently live in Spain., United Kingdom
A native English speaker from the United Kingdom (UK), studied and working at management level within corporations.
Hobby: Travel, good food and teaching
Teaching English allows me to engage with other nationalities and experience different cultures.
- Motivation to become a teacher:
I enjoy teaching people new things as well as offering my knowledge and experience in a mentoring capacity.
Accent training call centre staff in the Philippines
Training staff in the use of various accents as well as sales techniques and customer relationships.
Teaching and training engineers and supervisor staff from around the globe.
Training people within Oman, Dubai,Qatar has been orientated around equipment maintenance and servicing. Staff have generally come from Pakistan, India, Philippines and the United Kingdom.
My teaching methods are a blend of visual, spoken and reading.
Pro-actively encourage students to learn outside the teaching environment
Formulate lessons based on students general interests and ambitions.
For example if your looking to travel to Spain, we can structure the learning around being a traveler to the country for the first time. Expanding not only knowledge of the English language but also general knowledge of a new country.
Learning should be a rewarding and enhancing experience.
at BPO 24 Hour Services from 2013-03-01 to 2016-03-01
We specialize in offshoring services which include :- Call Center setup service (Software / Hardware / Recruitment / Location). Virtual Assistants. Reception Services. Remote Monitoring (CCTV / Nurse call / Security and Fire Systems). App Development using our in-house specialists. Transcription Services (English / Spanish) Telemarketing Services (United Kingdom / United States / Australia / Spain / Norway). Assisting clients source staff for their own ventures. Out of Hours Emergency Maintenance Management. Facilities Management Help desk. Translation Services (English / Spanish / German / Dutch / Norwegian / Russian / Ukrainian ) Data Entry.
at Carillion from 2014-02-01 to 2015-08-31
Engineering Manager supports the implementation of the standards and service covering all Engineering Services. This includes guidance, advice, support, post incident reviews, audit management, resource optimisation and benchmarking services. Strong teamwork and relationship management skills. Forming strong links with the Operational Managers and their field teams. Positively contributing to the performance, growth and profitability of the business. Key parts of role: •To support the establishment, implementation and maintenance of technical standards, quality system updates, reviews and service solutions to support the performance and profitable growth. •To understand the Client, and Business requirements, and support and deliver solutions to meet and exceed needs contributing to the satisfaction of customer objectives. •To ensure compliance with all statutory engineering and relevant company and client policies. •To manage excellent relationships with all stakeholders including, our client, our suppliers and other partners within a region. •As a member of an Engineering Team, to be an ambassador and key player ensuring high and consistent standards across the business. •To support and lead in the provision of technical support to business incidents and failures during business hours and outside business hours. •To support all the Key Performance Indicators (KPI's) associated with the role and as required within the contract. •To regularly review the supply chain to ensure best value product and service is delivered. •To ensure that records are updated as required. •To support customer and company audits ensuring optimum results are achieved. •To ensure engineering staff are suitably qualified and hold current certification. •To be the controlling manager for statutory responsibilities, reviewing and updating as necessary. •To ensure excellent communications across the field teams and other central support staff.
Regular Inspection and reporting of AC systems
at Carillion from 2015-02-01 to 2015-02-07
Regular Inspection and reporting of AC systems ( Inspection of equipment in line with government and environmental legislation).
electronics,carpentry and joinery
at Worcester College of Technology from 1993-01-01 to 2000-01-01
Electronics 7264 NVQ 3 - Micro processing. City and Guilds Electronics 224 A* - Audio and visual. City and Guilds Carpentry and Joinery - Years 1/2/3.
by 1 learner
9.00/13 hours learned
13 total hours
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